Have you ever worked with someone who was… well, let’s just say, a little challenging?
Maybe the rubbed you the wrong way? Said things that you felt were designed to attack you, or just made your work life a struggle?
I feel you – I’ve been there!
And I know first hand that it’s tough. It can ruin your day. Heck – it can ruin your entire work life if it’s bad enough.
When you’re exposed to negative, unstable, strife-inducing or just plain chaotic people for a prolonged period, it can take a real toll on your emotions and cause a tremendous amount of stress and anxiety.
Which is why the ability to navigate challenging people is essential because let’s face it, they could be anywhere.
In this video, I’m going to share with you how four magic phrases can help you respond to any challenging or confrontational person so you don’t risk getting so upset that you feel like high-fiving them… in the face… with a chair…
So if you’ve been wondering:
• How do I respond to toxicity at work?
• How do I manage a challenging team member or manager?
• What do I say if someone intentionally says something malicious at work?
This episode is for you!